Donor management software
Donor CRM built for Indian NGOs
One clean record per supporter, an 80G tax receipt the moment a donation is verified, and a portal where donors fetch their own history.
Free up to 50 donors · No credit card
Most NGOs find out their donor list is broken in March — the same supporter sitting in the sheet three times, 80G totals that refuse to reconcile, and a week lost re-issuing receipts one by one. Sevastack is a donor management CRM for Indian NGOs that keeps one clean, PAN-validated record per supporter, sends the 80G receipt the moment a donation is verified, tracks recurring gifts and engagement, and gives every donor their own portal to pull their giving history. Free to start.
80G is the Income Tax section that lets your donors claim a tax deduction; they need your 80G receipt to claim it. PAN is the donor's 10-character Income Tax number, printed on the receipt.
What does a donor CRM actually need to do for an Indian NGO?
From the first ₹500 to a ten-year supporter — the record, the receipt, and the reason to call them, all in one place.
PAN-validated donor records
Enter a donor once and they stay one donor. PAN format is validated on the way in and duplicates are caught automatically, so your donation history and 80G totals never get split across three versions of the same person.
Auto 80G receipts on every donation
The receipt goes out while the donor is still thinking about you. Every verified donation triggers a sequentially numbered 80G receipt, generated as a PDF and emailed straight to the donor — nobody on your team opens Word.
Recurring donation tracking
Monthly donors rarely announce that they have stopped — they just stop. Sevastack shows you who gives monthly or annually and flags the ones who have gone quiet, so you can call before the gift is gone for good.
Donor engagement scoring
Your biggest cheque is not always your most valuable donor. Each supporter gets an engagement score built from how often, how recently, and how much they give — so your team knows who to call first on a Monday morning.
Segment and filter donors
Need everyone who supported the school project but has not given since Diwali? Filter by total given, last donation date, project supported, or 80G eligibility and you have your outreach list in a few clicks.
Self-service donor portal
Donors answer their own questions. They log in, see every gift they have made, download any past 80G receipt, and fix their own phone number — so that email never reaches your inbox.
Which donors are actually keeping your NGO running?
You already sense who your regulars are. These numbers tell you whether you are right — who is giving, who has slipped away, and which appeal actually worked.
A portal your donors actually use
Every March the same email arrives a hundred times: “can you resend my receipt?” With a donor portal, the answer is already on their screen. Donors log in, see every donation they’ve made, download any 80G receipt on demand, and update their own contact details — and your team gets its March back.
Donor management software: FAQs
What is the best donor management software for Indian NGOs?
Sevastack is a donor management CRM built specifically for Indian non-profits, and it is free to start. It validates donor PAN details, auto-generates 80G receipts on every donation, tracks recurring donors, scores donor engagement, and gives donors a self-service portal to view their own giving history — all in one platform instead of a spreadsheet, a Word receipt template, and a WhatsApp group. The free plan covers up to 50 donors; paid plans raise the limit and add accounting, CSR proposals, and HR and payroll.
Does Sevastack generate 80G receipts automatically?
Yes. Every verified donation triggers a sequentially numbered 80G receipt, generated as a PDF and emailed to the donor automatically, carrying your 80G URN (the registration number the Income Tax department issued your NGO), 12A reference, PAN, and a QR code the donor can use to verify it. Nobody on your team has to open a template or renumber a receipt book.
Can I track recurring or monthly donors?
Yes. Sevastack tracks each donor's giving pattern and flags recurring donors whose gifts have lapsed, so you find out that a monthly donor has stopped while a phone call can still fix it — not at the end of the financial year when the total comes up short.
Does Sevastack prevent duplicate donor records?
Yes. Donor PAN and contact details are validated and checked for duplicates automatically when donors are added manually or imported via CSV, keeping one clean record per donor.
Can donors see their own donation history?
Yes. Every donor gets access to a self-service portal where they can view their complete giving history and download any past 80G receipt without contacting your NGO.
How do I migrate my existing donor list to Sevastack?
Import your donor list via CSV from Excel or your previous system — most NGOs move a few years of history in an afternoon. PAN validation and duplicate detection run automatically on import, and historical donations can be imported too, so lifetime giving totals and 80G eligibility survive the move.
No credit card required. Free plan includes donor CRM and auto 80G receipts.
Ready to reclaim your NGO's time?
Join Indian NGOs who have left spreadsheets behind. Donors, 80G receipts, accounts and filing dates in one place, free to start.
Income tax return
ITR-7