Privacy Policy

Last updated: March 31, 2026

1. Introduction

Welcome to Seva Stack. We respect your privacy and are committed to protecting the personal data of our users, specifically Indian NGOs, Trusts, Foundations, and their respective donors. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

Organization Details: Name, Registration Number, PAN, Address.
Account Information: Names, email addresses, and phone numbers of trustees and authorized users.
Donor Data: Names, PAN numbers, contact details, and donation history input by you solely for the purpose of 80G/10BE generation.
Payment Data: We do not store full credit card details. Processing is handled securely by our integrated, RBI-compliant payment gateways like Razorpay.

3. How We Use Your Information

Seva Stack uses the collected information strictly to provide and improve our NGO management services:

To facilitate the generation of compliant 80G tax receipts and Form 10BD/10BE tracking.
To provide customer support and respond to your technical inquiries.
To notify you about critical compliance deadlines (such as FCRA, CSR, and Income Tax returns).
To maintain the security, reliability, and continuous uptime of our platform.

4. Data Security & Storage

We implement strict industry-standard security measures, including 256-bit encryption in transit and at rest, to protect your organization's and donors' sensitive data. Data is securely logically isolated to your specific organization tenant and housed on secure cloud servers located within Indian compliance bounds. However, no electronic transmission or storage is 100% secure.

5. Sharing of Data

We neversell, rent, or trade your organization's or donors' personal information to third parties or marketing grids. We only share information with trusted third-party service providers strictly necessary to operate our platform (like hosting infrastructure), or when required by legal mandate under applicable Indian authorities.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@sevastack.in or through your dedicated support representative.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

Organization Details: Name, Registration Number, PAN, Address.

Account Information: Names, email addresses, and phone numbers of trustees and authorized users.

Donor Data: Names, PAN numbers, contact details, and donation history input by you solely for the purpose of 80G/10BE generation.

Payment Data: We do not store full credit card details. Processing is handled securely by our integrated, RBI-compliant payment gateways like Razorpay.

3. How We Use Your Information

Seva Stack uses the collected information strictly to provide and improve our NGO management services:

To facilitate the generation of compliant 80G tax receipts and Form 10BD/10BE tracking.

To provide customer support and respond to your technical inquiries.

To notify you about critical compliance deadlines (such as FCRA, CSR, and Income Tax returns).

To maintain the security, reliability, and continuous uptime of our platform.

4. Data Security & Storage

5. Sharing of Data