Volunteer management software
Volunteer management, matched by AI
Rank your volunteers against a project in seconds, then email each one a QR-verifiable certificate the moment their activity is done.
Free up to 25 volunteers · No credit card
- AI ranks your own list
- QR-verifiable certificates
- OTP portal, no passwords
- Hours tracked per project
Best fit for
Medical camp · Kalyan · Saturday
- Priya S. — MBBS final year · free Saturdays · 3 camps with you
- Arjun M. — First aid trained · lives 2 km from the site
- Fatima R. — Marathi + Hindi · crowd coordination experience
Illustrative. The ranking is built from your own volunteers' skills and availability.
Every NGO has the same volunteer problem: a long list of willing people, and no quick way to know who fits Saturday's medical camp. Sevastack ranks your volunteers against a project with AI, then emails each of them a QR-verifiable certificate the moment their activity is done.
QR-verifiable means anyone — an employer, a college — can scan the code on the certificate with a phone camera and see that your NGO really issued it. OTP is the one-time code sent to a volunteer's phone or email, so they log in without a password.
What does volunteer management software need to handle?
Finding the right person, proving they turned up, thanking them properly — without four WhatsApp groups.
AI-powered volunteer matching
Describe what a project needs and AI ranks your whole volunteer list — the top five, scored out of 100, each with a reason drawn from skills, availability and past activities.
Verified certificates, auto-sent
Set up your certificate once — logo, wording, signature — and every volunteer who completes an activity is emailed a signed certificate automatically.
QR-verifiable certificates
Each volunteer certificate carries a QR code opening a public verification page with the volunteer's name, activity and hours — genuine in one scan, revocable if needed.
Self-service volunteer portal
Volunteers log in with an OTP — no password — to join activities, log their own hours, download certificates and claim out-of-pocket costs.
Document collection
ID proof, background-check papers and signed agreements are collected through the portal and tracked against each volunteer, not a WhatsApp group.
Activity & hours tracking
Every activity is logged against its project, so volunteer hours per project, per volunteer or across the NGO are already there when a funder asks.
From sign-up to certificate, and back again
A volunteer who never hears from you again is not one you lost to apathy.
- 1Signs upyour public form
- 2Onboardeddocuments collected
- 3MatchedAI ranks the fit
- 4Activity donehours logged
- 5Certificateemailed + QR verify
- …and the certificate is what brings them back for the next activity.
What can a volunteer do without emailing your coordinator?
Six things that otherwise land on one overworked person’s phone every evening.
- Browse and join upcoming activities
Register from the portal, cancel if plans change
- Log their own hours
Submitted against the right project, not reconstructed later
- Download every certificate
Their whole history with your NGO in one place
- Claim travel and out-of-pocket costs
With the receipt attached, into your claims queue
- Upload ID and agreement documents
Tracked against their record, not a chat thread
- Serve more than one NGO
One login, switch between the organisations they help
What lands in their inbox
Keep a template per occasion — 8 types, including one of your own design.
- Appreciation
- Participation
- Completion
- Recognition
- Membership
- Training
- Excellence
- Custom
Why do volunteers stop coming back?
Usually not because they stopped caring. They gave a Saturday, went home, and never heard from the NGO again. A verified certificate they can put on a resume or a scholarship form, arriving the evening their activity ends rather than three reminder emails later, is a small thing that turns a one-off volunteer into someone who comes back next month.
Volunteer management software: FAQs
What is the best volunteer management software for NGOs in India?
Sevastack is a volunteer management platform built for Indian non-profits, free to start. It uses AI to match volunteers to projects by skill and availability, auto-generates and emails QR-verifiable certificates when an activity is marked complete, and gives volunteers a self-service OTP portal to browse activities, log hours, claim expenses and download certificates — instead of a spreadsheet, a certificate template, and a WhatsApp group. The free plan covers up to 25 volunteers and the Growth plan up to 1,000; AI matching is an AI-heavy feature included from the Growth plan.
How does AI volunteer matching work?
Describe a project's requirements and Sevastack's AI scores your existing volunteer pool against it, returning the top five volunteers ranked 0 to 100 with a reason for each match based on their skills, availability, and location. You still make the call — the ranking replaces the guesswork, not your judgement. This is an AI-heavy feature available on the Growth plan and above.
Can Sevastack generate volunteer certificates automatically?
Yes. Design your NGO's certificate template once in settings, and Sevastack automatically generates and emails a signed, QR-verifiable certificate to a volunteer as soon as their activity is marked complete — no manual PDF creation. You can keep several templates for different occasions: appreciation, participation, completion, recognition, membership, training, excellence, or a custom design of your own.
How do volunteers verify a certificate is genuine?
Every certificate includes a QR code linking to a public verification page hosted by Sevastack, confirming the volunteer's name, activity, hours, and issuing NGO — useful for employers, universities, or scholarship applications. If a certificate is ever issued in error it can be revoked or reissued, and the verification page reflects that.
Can volunteers log their own hours?
Yes. A volunteer logs hours from their own portal against the activity they worked on, and the coordinator reviews rather than transcribes. Hours roll up per project, per volunteer, and across the NGO, so a funder's question about volunteer contribution is answered from records rather than memory.
Can volunteers register for activities themselves?
Yes. Published activities appear in the volunteer's portal, where they can register, cancel if their plans change, and leave a rating and feedback afterwards. Your NGO's opportunities can also be listed publicly on Sevastack so new volunteers can find you.
Can volunteers claim travel or out-of-pocket expenses?
Yes. A volunteer submits a reimbursement claim from the portal with the receipt attached, and it lands in the same claims queue your staff expenses use — so a field volunteer is not out of pocket waiting for someone to remember.
Do volunteers need to create a password to log in?
No. Volunteers log into their self-service portal using an OTP sent to their phone or email — no password to set up or forget. One login also covers every NGO on Sevastack they volunteer with, so they can switch between organisations.
Can I track volunteer hours per project?
Yes. Every volunteer activity is logged against a specific project, so you can report total hours contributed per project, per volunteer, or across your whole NGO.
No credit card required. The volunteer portal and certificates are included on the free plan, for up to 25 volunteers.
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